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Technology Partners |
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| Overview |
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Specialists in Communications Solutions and Integration Services for Call Centers, Enterprises and Telecommunication Service Providers, CallTime Solutions have since 1998 developed and deployed innovative communications solutions.
CallTime undertakes consulting, project management, system integration and offers a range of managed services to its customers and partners. At CallTime Solutions, a philosophy of quality and customer commitment is driven through proven methodologies and ongoing education of its professionals. Embedded deep within the cultural fabric of CallTime Solutions is its people’s commitment to consistently deliver and exceed customer expectations.
Pioneers in IP telephony, CallTime has developed expertise in the emergence of Voice over IP networks (VoIP). CallTime Solutions brings together the right mix of technology and specialist services to assist our customers and partners achieve targeted business outcomes. Creating a world where the power of voice and data is converged, CallTime has a goal of building intelligent solutions that enable effective, convenient and personalized interactions through any form of media – voice, fax, web chat or email.
Our team of professionals represents a diverse range of technology and industry backgrounds. Armed with expert domain knowledge and an appreciation of dealing with mission critical systems, our team is committed to delivering robust solutions to withstand the demands of today’s competitive business environment within challenging timeframes. |
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| Value Proposition |
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CallTime’s unique value proposition and reputation in the market, has continued to mature and evolve with our customers and partners. CallTime Solutions exists to service our customers, providing thought leadership into the communications world, and providing innovative solutions which meet business needs. We create, innovate and drive the customer and consumer experience in the direction our customers’ vision – we like to call it, Collaborative Leadership.
The CallTime Solutions commitment is demonstrated through our engagement model, continual focus on execution and ensuring we deliver to customer expectations. Internationally trained and experienced in all facets of communications solutions we deliver through proven methodologies. Customers can be rest assured that the knowledge and experience of CallTime professionals is world class. |
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| Solution Offerings |
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The offerings from CallTime Solutions are a combination of company developed tools and world’s best of breed products that CallTime has selected to represent in Australia and New Zealand.Our AnyContact, AnyMedia™ vision ensures we bring together the right mix of technology, specialist design and implementation services to enable organizations to efficiently manage and maximize value from every interaction, both today and into the future.
The offerings from CallTime Solutions include the world’s best of breed products that CallTime has selected to represent in Australia, New Zealand and Asia. Our engineers are fully experienced, trained and certified to design, implement, test, train and support your solution to ensure it exceeds your expectations. |
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Our newest contact centre site is much larger & located in the heart of the golden triangle. |
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We are currently exploring newer industries while expanding our existing ones. Come join the SRG AP family!
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