Here at SRG AP, our people come together like no other. We focus on forming bonds that last way beyond our office lives. Over the years, our people have progressed within the company and its affiliates whilst retaining the SRG AP spirit. Those who have found a need to move on have often found themselves in key leadership positions within other service organizations throughout the country and region.
The common perception of a contact centre is a group of fun-loving young people, constantly battling over the phones with angry customers in a temporary job. They are perceived not to care about what they do on the telephone simply because they do not aim to do this forever. Nothing could be further from the truth at SRG AP.
Take some time to browse through our site to view some of the exciting experiences that our people are treated to, or better yet, contact us for a tour as a potential client or even an employee!
Our people who interact with customers are supported by a highly accessible management team. The goal is to ensure skill improvement and knowledge sharing, and what better way to do that than to have an experienced team of managers just a swirl of the chair away!
This positive environment has a tremendous effect on our people where everyone truly feels a sense of belonging and ownership which is then translated into an exceptional level of service and quality.
Our newest contact centre site is much larger & located in the heart of the golden triangle.
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We are currently exploring newer industries while expanding our existing ones. Come join the SRG AP family!
Testimonials :
“For the past several years, we have been working with SRG AP on different projects from Inbound Technical Support and Customer Service to Outbound Telemarketing and Customer Loyalty programs and everything in between. Because of their professionalism, commitment and performance we continue to award SRG AP with additional projects and increased call volume. One thing that stands out as strengths for SRG AP is their ability to adapt quickly, be flexible and focus on the business. We look forward to many more years of doing business together with SRG AP.”
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