BUSINESS PROCESS OUTSOURCING
In SRG, being able to assist in our client’s company in terms of stream-lining processes and improving efficiency means a lot to us. It aligns with our vision.
One of the main services we offer is Business Process Outsourcing (BPO). We strive to provide the highest quality services and delivery standards. SRG’s BPO section includes front and back-office services
We believe that every touchpoint of your brand with and between your customers should always be prioritised. Communicating your brand image and personality is not an additional service you need to improve your marketing. Rather, it should be the core segment of values your company provide to its stakeholders through every step of interaction. Drop us a call or email us to discuss how we can transition your processes into a more customer-centric one! We’ll make sure your customers come back for more, talk to us!
OUR FRONT OFFICE BPO SERVICES
CUSTOMER INTERACTION SERVICES & CONSULTANCY
CAMPAIGN ACTIVITY PLANNING
CUSTOMER INTERACTION CONSULTING
OUR BACK OFFICE BPO SERVICES
FINANCIAL FUNCTIONS – TO ASSIST CLIENTS’ ACCOUNTS RECEIVABLES & PAYABLES
Drop us an email or call us to find out how we can improve your core processes, to increase customer satisfaction and retention, as well as reduce churn.